Refund policy

NEW ACHIEVEMENT — Refund Policy Achievement: "Got a problem — got it handled."

We make stuff worth wearing. If something went wrong — wrong item, wrong print, arrived damaged — that's on us, and we'll fix it. No drama.

Refund unlocked when:

• You got the wrong item — that's our mess, not yours.
• Your gear arrived damaged or defective — unacceptable. We'll handle it.

The rules Submit your request within 30 days of your order date. After that, the window closes — so don't sleep on it. Hit us at support@newachievement.co with your order number and a quick description of what went sideways. That's it.

Keep your gear alive longer Your chaos badge deserves to last. Follow the care instructions that came with your order — cold wash, inside out, no tumble dry. Treat it right and it'll hold up through whatever life throws next.

This policy may be updated at any time. For the latest version, reach out at support@newachievement.co.